RWB Trucking is a Chicago-based third-party logistics (3PL) brokerage specializing in Full Truckload (FTL), Less-Than-Truckload (LTL), and drayage services across North America. We manage roughly 45,000 shipments a year with 100+ logistics professionals and a large, vetted carrier network.
Delivering Excellence
Our mission is simple: take full responsibility for every load, every mile. We offer end-to-end transportation solutions tailored to each shipper—whether that means managing complex, multi-stop loads or providing true 24/7 support.
We are not here to be another logo in your routing guide—we are here to be the team you call when delivery really matters.
Every decision we make is grounded in these four principles.
Tendered loads and accepted, both parties are committed to the pickup time, route/service expectations, and delivery.
On-time deliveries and consistent performance you can count on.
Real-time visibility and clear documentation for every shipment.
Honest communication and transparent operations at every step.
Shippers choose RWB for a mix of high-touch service and disciplined execution.
Timely updates on order status, tracking, delays, and delivery windows—with proactive alerts before you have to ask.
On-time deliveries, accurate orders, and low rates of damage or loss.
Fast issue resolution, support for special requests, and agility when timelines or destinations change.
Real-time tracking, accessible documentation, and shipment information that is easy to understand.
Tech-enabled operations that reduce friction, improve turnaround, and keep freight moving.
Trained, courteous staff at every touchpoint—drivers, ops, and customer service.
Using feedback and KPIs (like OTIF – On Time In Full) to refine how we operate.
Robust insurance coverage is a core part of our value proposition. Every shipment moves under strong cargo insurance, and we are transparent about coverage and claims so there are no surprises when something goes wrong.
We leverage a large carrier network while holding a high bar for performance and compliance.
Enterprise Account Management
Business Development, Account Management, Carrier Sales, and Afterhours Operations (24/7) work together to support complex, multi-lane, multi-facility customers.
Best for: Large enterprises with complex logistics needs
White Glove Service
For many shippers, one primary broker manages everything “from cradle to grave”—from first quote all the way through delivery and follow-up. This model gives you a single point of contact with full visibility into every step of the shipment.
Best for: Shippers who value dedicated, personalized service
From port to warehouse to final delivery, our team executes with precision and care. Watch how we handle complex drayage operations across our network.
Let us show you what commitment, reliability, integrity, and transparency look like in action.